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United States

Company Profile

Support Engineer - AI Services


Job ID:



Berlin, Germany 


Analytics, Artificial Intelligence/ NLP Programming, Azure, Big Data BI, CyberSecurity, Data Center, Hadoop

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Job Description:

This position is perfect for you if you’re interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as autonomous as possible, and that can only be done by having bright engineers who understand how to Think Big, simplify solutions to complex unprecedented problems, all in pursuit of the best customer experience possible. Our environment is built for engineers who flourish in creating automation to reduce the operational workload rather than simply performing operational work all day.

You should be an engineer who is focused on developing internal services written in Python, Ruby, JavaScript or a similar language. You also have an appropriate understanding of Linux, networking and cloud services.

Job Requirements:

 B.S. or M.S. degree in Computer Science, Engineering, Information Systems, or a related field (or equal experience)
· Knowledge of databases like MySQL, Oracle, SQLServer, or MongoDB
· Basic knowledge of Java or C++
· Familiarity with machine learning concepts
· Computer Science fundamentals in data structures, algorithm design, and problem solving
· Experience in a 24/7 production environment
· Excellent communication, prioritization, and diagnostic skills
· Be able to see opportunities for improvement, take ownership and closely work with development team to drive product improvement.
· Solid networking knowledge
· Passion for providing a great customer experience
· Ability to work in a fast paced and agile development environment

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